ResumeTuna Job Analyzer Extension Support

           

Quickly find answers, troubleshoot clipping issues, and view our legal policies. We're here to help you get back to your proactive job search!

       
   
   
       
           
               

Quick Links & Policies

               

Essential resources for users of the Chrome Extension.

                               

Legal Compliance

               

View Our Full Privacy Policy

               

Read Our Terms of Service

               

Core Resources

               

Go to ResumeTuna Web Application

           
           
               

Top Troubleshooting Q&A

                               
The "Analyze" button isn't working on the job page. What do I do?                    

If automatic parsing fails, the extension will prompt you to manually highlight the job description text on the page. Just select the text with your mouse and the clip will be sent for confirmation!

               
               
I see an "Authentication Error."                    

Your login session has likely expired. Click the extension icon and use the "Log In" button to refresh your token. Your credentials are not stored in the extension, only a secure token.

               
               
Why does the extension need to 'Read and change data on this website'?                    

We only access the page content when you click the ResumeTuna icon to clip a job. This permission is necessary to read the job description in the active tab.

               
           
       
   
   
       
           

Still Need Help? Contact Us.

           

If you've encountered a bug or your question wasn't answered above, please reach out directly.

               
                                       

Please provide your information and we'll follow up shortly.